Effective Date: January 1, 2025
At Graber Supply, LLC (Graber) we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when users opt in to receive text messages from us. By providing your mobile phone number and opting in to our text messaging service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, phone number, email address, and any other information you provide.
- Mobile Phone Number: Used for communication, including text message updates and promotional offers.
- Message Activity: We may track interactions with messages (e.g., open rates and replies).
2. How We Use Your Information
Your information is used to:
- Send transactional and promotional text messages related to our services.
- Respond to inquiries and customer support requests.
- Improve the effectiveness of our text message communications.
- Comply with legal and regulatory requirements related to mobile messaging.
3. Data Protection and Privacy Commitment
- No Third-Party Marketing: We do not sell, rent, or share your personal information, including your mobile number and SMS opt-in data, with third parties for their marketing or promotional purposes.
- Secure Storage: Your data is stored securely and used only for communication purposes authorized by you.
4. Opt-Out and Communication Preferences
- You can opt out of receiving text messages at any time by replying “STOP” to any message you receive from us.
- After opting out, you may receive a final confirmation message. No further messages will be sent unless you opt in again.
- For help, reply “HELP” or contact us at [Insert Contact Email/Phone].
5. Compliance with 10DLC and Messaging Regulations
- We comply with 10DLC (A2P messaging) and other applicable regulations to ensure responsible text message communications.
- By providing your mobile number and opting in, you consent to receive text messages under these terms.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Depending on your location, you may have rights regarding your personal information, including:
7. Your Rights
- The right to access, correct, or delete your information.
- The right to withdraw consent for text message communications.
- The right to request information about how your data is being used.
To exercise these rights, please contact us at 610-593-3500 or email [email protected]
8. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Graber Supply, LLC
491 Gap Newport Pike, Atglen, PA 19310
610-593-3500